I've always been a gamer at heart. One of the first games that truly captured me was Empire Earth. I remember spending hours browsing old-school forums, looking for guides to get better. That's when I discovered the legendary cheat code: "My name is Methos"—a phrase that instantly gave you infinite resources. That little moment stuck with me. It planted the idea that no matter the challenge, there's always a clever way to unlock new potential.

Since then, I've carried this mindset into everything I do, from solving tough design problems to working with teams. I don't believe in shortcuts—but I do believe in cheat codes that require exploration, creativity, and timing.

My design journey began not with screens, but with games. I wanted to create my own game elements, so I picked up Illustrator as a tool to design them. That small step led me to explore UX/UI in 2017. I quickly realized this field matched my natural curiosity and love for solving puzzles.

UX/UI felt like the game I’d always wanted to play—where every user challenge is a new level to beat, and every solution is a power-up that improves the experience.

In 2018, I took my first big leap into the design industry by joining FPT Software, Vietnam's largest tech corporation. I spent nearly 5 years working on a variety of projects, especially in the insurance sector, where two of my projects were awarded Best Project of the Year in both 2022 and 2023.

Beyond product design, I also became a UX/UI mentor, teaching over 100 hours and sharing my knowledge with junior designers. These experiences sharpened not only my skills but also my ability to lead, guide, and collaborate effectively.

After years in outsourcing, I wanted more ownership over the product and deeper involvement in user research and strategy. That's when I joined Zalo, the biggest product company in Vietnam with over 80 million users.

At Zalo, I focus on Zalo Community and Zalo Business. I collaborate closely with product owners, analyze complex problems, and craft solutions backed by research and experimentation. My ability to think critically and deliver creative solutions has grown significantly—now, I approach each challenge like a cheat code waiting to be discovered and unlocked.